Transcript
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When we're facing the end of a beloved pet's life, the journey we create for ourselves and our pet is as important as the decisions we make along the way.
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For many, this journey culminates in a final car ride to the vet, and while most veterinary practices strive to make this process intimate and comforting, there's an alternative that many pet parents aren't aware of.
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Today, we're shedding light on this overlooked option and exploring how we can provide even more peace and dignity to our pets in their final days and moments.
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Stay tuned.
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You're listening to Starlight Pet Talk, a podcast for pet parents who want the best pet care advice from cat experts, dog trainers, veterinarians and other top pet professionals who will help you live your very best life with your pets.
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Who will help you live your very best life with your pets.
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We also share inspiring rescue and adoption stories from people who've taken their love of pets to the next level by getting involved in animal welfare.
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My name is Amy Castro and I'm the founder and president of Starlight Outreach and Rescue and a columnist for Pet Age magazine.
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I've rescued thousands of animals and helped people just like you find the right pet for their family.
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My mission is to help pet parents learn all the ways that they can care for, live with and even have fun with their pets, so they can live their very best lives and their pets can too.
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Welcome to Starlight Pet Talk.
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I'm your host, amy Castro, and my guest today is Dr Mary Gardner.
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And for Dr Gardner, there is nothing better than a dog with a gray muzzle or a skinny old cat A woman after my own heart.
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Her professional goal is to increase awareness of, and medical care for, geriatric veterinary patients and to help make their final stage of life as peaceful as possible, surrounded with dignity and support for everybody involved.
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A University of Florida graduate, she discovered her niche in end-of-life care, which inspired her to found Lap of Love, which has more than 350 veterinarians around the country who are dedicated to veterinary hospice and euthanasia in the home.
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Dr Gardner has also published two books on caring for geriatric pets, which I think everybody needs to check out, but the first one is called it's Never Long Enough, which is about dogs.
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And then, for us cat lovers, nine lives are not enough for cats.
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So, dr Gardner, thank you so much for being here with me today.
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I really appreciate it.
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I'm excited.
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I love me some cat lovers.
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Well, you know it's funny.
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So the podcast for those who are listening who may not know, is that our podcast is called Starlight Pet Talk because our animal rescue is called Starlight Outreach and Rescue and we didn't start off intending to be a cat rescue and we're not.
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I mean we've got donkeys, horses, dogs.
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But because of just the sheer nature of trying to run a rescue out of a five bedroom suburban house, it's like where can I stash animals in bedrooms?
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And it's kind of hard to stash puppies in bedrooms or donkeys, or donkeys.
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Yeah, exactly, but you know cats and kittens you know, I think.
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I had somebody living in every bathtub along the way.
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So yeah, but we're expanding.
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We're expanding out here at our rescue ranch.
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So this subject, I think, is one and I was talking to Dr Gardner before we get started about one of my last experiences with euthanasia with my personal pets.
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But this is a very tricky time for pet owners and I think people really struggle with what to do.
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And you know how is it that you decided to start the business Lap of Love and what got you so interested in this final stage of a pet's life?
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interested in this final stage of a pet's life.
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So great question, and I think it's best actually if I start with my pre-veterinary life.
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Sure, so I actually did not grow up thinking I wanted to become a veterinarian like many do.
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I loved animals, but I was not the academic nerdy person.
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Not the academic nerdy person, but I uh.
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I actually was in um, the, uh, the software industry.
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So I was a business analyst and a software designer, uh, in many ways.
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So I worked for a very large software company for about a decade and it was, yeah, so it was during one of my trips where I cause I had to travel a lot for that job and I had to.
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Uh, I had an older dog.
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She was about 12 at the time, her name was Snow White and she was a Samoyed and so I had to travel for work.
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So I I left her in the care of my brother and so he had two Rottweilers.
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He was putting his house up for sale, so he had to leave cause they were doing a showing or whatever, and so he put his all three dogs in this very large pen area that he had out back like 20 by 20, like huge thing.
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And when he came back he didn't really notice.
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But while he was gone they all got in a fight and Snow White sustained a lot of injuries.
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So she had 72 bite wounds and a broken jaw and, um, I'm not against Rottweilers, but when you have an old Samoan against two Rottweilers and you know it can it's not totally fair.
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So she was in the hospital for about three weeks, in and out with with wound care, you know, infection, the broken jaw and everything.
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And one day they called me.
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She was in the hospital and they just said you should probably come and visit her Cause we had to do a blood transfusion and I didn't know what that meant, you know.
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So I I go, you know, to the, to the clinic and they bring me to the treatment area and she's on the ground and she's like yellow and she wasn't doing well.
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She wasn't as happy to see me and I sat with her for a few hours and at 6 0, 1 PM she just died in my arms.
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And that just that just rocked, rocked my world.
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That was my first, my first dog, you know, my first heart dog, shall we say.
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You know, I I always say I'm a little polygamist because I got a lot of heart dogs and cats, you know, but she was my first one, and so I went through a lot of grief for quite some time, and I I just literally actually woke up one day and thought, I wonder, you know, I had such an amazing experience with that clinic and they were so lovely there, and I said I wonder what it what it takes to become a vet.
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So I looked into it and I said, well, I need to get some classes.
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So, while I was still working, I took some night classes and weekend classes, and I took something I needed to get for my first degree and then applied, and when I was 31, I got into vet school.
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So the death of Snow White is what was the genesis of me going to vet school?
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Like just the grief that I encountered.
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I did not think, though, that I was going to do end of life.
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That was just the reason why I went to vet school.
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So I got out in 2008, when I was 35, and I went to private practice, which I loved.
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Pet vet animal hospital in Deerfield Beach, florida Great little clinic.
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I loved everybody.
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Pet Vet Animal Hospital in Deerfield Beach, florida Great little clinic.
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I loved everybody, loved the clients.
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I was not burnt out but I wasn't making the impact that I wanted to make.
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So I was actually considering going into the industry.
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So, whether it's working for a technology company that services the vet space, whether it's for a pharmaceutical company, whatever, so I was just looking like maybe my business background I'm better suited for that company, whatever.
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So I was just looking like maybe my business background I'm better suited for that.
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So at the time my girlfriend and classmate, dr Danny McVitie, was an emergency vet up in Tampa, so that's about four hours North of me, and she was doing in-home euthanasia on the side and it's it's something that's been around for decades, amy, like it's.
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It's not common, but there's.
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We had one in South Florida that I would refer to every now and then, but I never considered doing it as a job.
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I always thought that sounds really depressing, right?
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So so she called me up and she's like hey, I'm doing this on the side, I'm doing maybe 20 appointments a month and everything's very manual for me.
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And she's like you know, it might be something you're interested in doing, but I need software.
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So she says I know.
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You know how to design and build.
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And, and you know, a lot of vets reach out to me to how to get started and do this and so she was actually the one that first was doing it, and so I drove over to Tampa and we just sat and she started talking about the experience that we can provide in the home.
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And I thought back to Snow White and I thought there I went.
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You know, she died in my arms at a clinic.
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I didn't know what to do with her body afterwards.
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I did.
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You know, it's just.
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It was just horrible.
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And not that the clinic was bad, but just you know it was so.
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Experience is not what you is not ideal, it's not ideal, right, it's not ideal.
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So I thought it.
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It, literally the death of Snow White, is what could change my world, where I go to vet school, you know, like after leaving a good career, then if I could make it better for a family, I've come full circle.
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So I said, and Danny, you know, the goal was always to grow the company larger than us, and so we always wanted to to be the background and the and the system, the support system for veterinarians who want to provide this but they don't know how to do the marketing, they don't know the software, they don't know.
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You know they just want to do a beautiful appointment, not answer their phone.
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You know, try to.
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You know do credit card payments, all the things that come involved.
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So early on I started building the software and that was 2010.
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So Danny was doing the work for about 10 months before I started, and so in 2010 was really when we jumpstarted it to grow nationwide, and now we have probably close to 400 vets it's over 350.
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It's a lot, and so we have a wonderful support center that answers our phones.
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We have great veterinarians out there.
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We're mostly in a little bit more populated areas, so like Houston South.
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Florida, la, seattle, there's a ton and it's been awesome so I never looked back.
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It's been whatever 14 years now and I absolutely love end of life care.
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People ask me all the time if I'm depressed, because one would assume that, right, amy, you're helping two or three families a day say goodbye, and I think depression is very different than sadness.
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Right, amy, you're you're, you're helping two or three families a day say goodbye, and, and I think depression is very different than sadness, right?
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And I say I feel sadness for every family that I see, just like if you were to help one of your fosters or something that needed to say goodbye.
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You're going to be sad and I'm very sad for those families.
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But we go to homes where the pet's not good, the pet's sick, whether it's a physical or a behavioral issue, because they're separation, anxiety or whatever it may be, and when we can provide that end-of-life care in the home where they're comfortable, the owners are comfortable, it's actually such a fulfilling feeling so it counterbalances the sadness.
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But I cry all the things and so it's been awesome and all of our veterinarians really enjoy this work as well.
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We get the best hugs.
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I bet, I bet Well, and I want to time you out there for just one second.
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Like this is the whole aspect that I hadn't even thought about from the standpoint of everybody who's listening should realize that it's never too late to not that 30 is all that old.
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But there've been many times like I'm trying to convince my daughter to, who just turned 31.
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It's like you know, it'd really be helpful if we had a vet in the family with running this rescue.
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It's never too late to change, to change gears, because if you've got the will you can make it happen.
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You had mentioned the uh, the aspect of, you know, sad versus depressed, because people will say all the time like I don't know how you do it.
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You know, with the animals that we see, the condition that we see animals that come in, I mean, I've had fosters that have literally quit after losing, you know, a litter of baby kittens and it's like I get it, but at the same time it's such a privilege or, you know, it's actually comforting to me to know that at least I was there and I was able to provide a certain experience for that animal.
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You know, when I think about, like I said, infant kittens, we get a lot of infant kittens and a lot of them don't make it.
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But better to be warm and have had a last meal than to be out there being torn apart by animals or under a bush, freezing and getting rained on, and it's an honor to be part of the process, I think.
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I couldn't agree more.
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And we make it so good.
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What upsets me the most, believe it or not, as a veterinarian, is we want this appointment to go perfectly.
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I want it to go perfectly.
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But this is deck and this is medicine and it's not always perfect.
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So we have processes and the medicines we use are as perfect as they can be, but you're still dealing with life and and whatever's going on in the body.
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And so if I give the sedation cause, we always sedate our pets first and you know, if a kitty cat is in their arms and they like jumped because I gave the sedation and it, you know they might've it was cold or whatever it is.
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And they like so many too, amy are, are in so much pain and owners don't realize it and pets don't complain.
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So then when you do anything, it's called allodynia, where you're.
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You're in so much pain so even the lightest touch is is extreme painful to you.
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It's it's a it's an actual thing.
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Like I have, I get migraines, and when I have a migraine don't touch me, cause that is like.
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So if a pet squeaks, or you know, or squeals or whatever, when we give the sedation, I I that bothers me because I I know the pet's gonna be fine in a hot second, but the owners think that the pet was suffering, the owners think that was pain and I don't want that.
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Or, you know, if there's some rapid breathing, that happens or it may take a little bit longer, or it was too fast, like you know some people are like oh, that was so fast and, you know, because your pet was really bad and it just was on the way, yeah, or it?
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took a really long time.
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Well, because whatever you know, blood flow and stuff like that, so, um, so that's.
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What makes me sad is when I can't deliver absolute perfection, and sometimes I liken it to being a pilot, an airline pilot.
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They want the flight to go perfect, but every now and then you hit turbulence, right, and so the best thing a pilot can do is get on that phone and talk you know the speaker tell everybody, you know expectations, we'll be, you know rumbling for 10 more minutes and then we'll get some smooth air and communicate.
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But they never want that because they know there's, you know, 400 souls freaking out in the back Right, and so I always feel like I'm a pilot in some ways, where I'm just like, oh, here's some turbulence coming, like, just like, let's get through it and everything will be fine.
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So that's what makes me sad is not being perfect.
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Yeah, yeah, because there's so much riding, it's the memory that that person's going to be left with.
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You know, I've experienced a lot of you know, but again, both with personal pets and with other animals, and some experiences have been have been better than others, for sure.
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Yeah, right, right.
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So so, from the perspective of a of a client, cause I one of the things that I thought was interesting.
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I hadn't even thought about the hospice care aspect of it and I know probably every experience is different, but you know, you get a call from a client and they're looking for X, y, z and what and what's the journey like with, with, just, maybe take us through a case, okay.
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So there's really two, actually three kinds, but there's majorly two kinds of appointments.
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First is the euthanasia, where families call us, and 75% of the families that call us need us within 24 hours.
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So they need us today or tomorrow, because this is an appointment you don't really like want to book.
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You don't book it in advance.
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The pet declined, really you know, badly overnight and they no longer get up.
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Whatever the story is right, because every story is different how they go through the process.
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But families don't like to make an advance appointment for this.
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So the majority of our appointments are those.
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But for those that have a pet that's dealing with either terminal illness or a lot of geriatric conditions that their pet is dealing with because there's never just one, you know, I mean, it's never just mobility issues yeah, there's, oh, there's incontinence.
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There's kitty cats, 2 am.
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They're howling because they have cognitive issues, right, like there's it's.
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I always say they're like little jalopies.
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So they're little jalopies and it's time to bring them into the shop.
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But, as you know, we were talking privately towards the end many people don't bring them in to their veterinarian because they're you know, they're anxious to get in the car.
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It's difficult to get them into the car.
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It's stressful, all the things, and some, you know what, don't want to hear it.
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They almost don't want to hear how bad their pet is, because denial Island is a place I've been to myself and the moment, like they know that their pet's not good and they kind of just don't want or they'll just say he's getting old.
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So uh, sadly, 58% of cats, um, and about 48% of dogs are not seen by their veterinarian the year before they die.
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So that's massive.
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So 58% of kitty cats have not been to their regular veterinarian the year before they're euthanized, and that is so like that's such an important year.
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We could do so much to help them, um, as veterinarians.
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So, whether it is appetite stimulants, some hydration, uh, helping a family set their home up for safety.
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So hospice appointments are really when the pet is so poor that we'll probably be seeking euthanasia within three months.
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But, dare I say, people still don't know what that means, right, they don't know what hospice means for pets right.
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So they're like oh, I don't think they understand what it means, what it is for humans.
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It's like you know cause you're so right.
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Yeah, you're so right.
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I lost my sister a year and a half ago to liver failure.
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She was in and out of a coma and the doctor came over, and so I happened to be there when he came in and he was telling me that, you know, her liver values are so high Like I.
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I knew instantly and so I said should we be talking about hospice?
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And so he's like, well, that's really up to her.
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And I'm like, well, she's like in and out of it.
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And so for two or three days I was there, you know, I was caring for her, and then finally, towards the end, it was decided, yes, now let's put her in hospice.
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And all they did at that time was put her on morphine.
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And I'm like that's not actually hospice.
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There's so much more to hospice.
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Even what I was doing for the days before is more hospice than morphine.
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She needed the morphine.
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Correct, but it's caring for them Also.
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We could have had better conversations with her, so while she was awake we could have said hey, alice, you know your three dogs.
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What do we want?
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Who want?
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Do you want to have care for them?
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And you know, and she was younger, she didn't have a will or anything.
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So there's so many things we could prepare for for the, for the parents to say goodbye, all those things Anyway.
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So human hospice still got a long way to go.
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But what the sad thing is that people associate hospice whether pet hospice or human hospice, with giving up or it's the end.
00:18:04.227 --> 00:18:11.278
The end is near, yes, but it's not about prolonging suffering at all.
00:18:11.278 --> 00:18:15.266
It's about making sure that up into the end they live really good.
00:18:16.047 --> 00:18:18.531
So, I want that pet on pain management.
00:18:18.531 --> 00:18:20.844
I want that pet on appetite stimulus.
00:18:20.844 --> 00:18:24.161
I want that pet to get some you know supportive care, whether it's in the home.
00:18:24.161 --> 00:18:30.191
Like you know, you and I, we can't take aspirin for 10 years in a row without hurting our liver, you know, or kidneys, or whatever.
00:18:30.191 --> 00:18:34.826
Right, but you know what, three months before our passing, load me up on all the drugs Cause I don't.
00:18:34.866 --> 00:18:37.340
There's not enough time to hurt my liver, right?
00:18:37.340 --> 00:18:40.349
So some people are like, ooh, but what about her liver failure?
00:18:40.349 --> 00:18:45.133
You know her liver and I'm like I don't like, let's make her feel good, her liver's going to be fine.
00:18:45.133 --> 00:18:48.153
You know, we don't run blood work, we don't look at x-rays.
00:18:48.153 --> 00:18:50.434
I don't care what the BUN was yesterday or today.
00:18:50.434 --> 00:18:51.355
Is your cat vomiting?
00:18:51.355 --> 00:19:11.023
Let's get them on anti-vomiting medication, like why let them struggle and suffer without getting the support they need and then, when it comes time to say goodbye, they're actually not like horrible and um, the number two thing is sometimes I do have hospice failures, meaning I kick them out of hospice because, they start to do better Like.
00:19:11.505 --> 00:19:13.528
I had one cat, romeo.
00:19:13.528 --> 00:19:21.730
I remember Romeo had lymphoma so we started him on some steroids, which is, you know, we call it the silver bullet, and I'm like, listen, it's not good long-term, it can give pancreatitis.
00:19:21.730 --> 00:19:24.160
Romeo was kicking it Six months later.
00:19:24.160 --> 00:19:32.194
I'm like you need you now need to go to your veterinarian and make sure that we're not doing worse things to Romeo, because I think he's actually doing really well In human hospice.
00:19:32.194 --> 00:19:39.787
They found that the sooner we get a person into hospice, actually not only will they live better until the end, they do live longer.
00:19:39.787 --> 00:19:42.096
So it's not prolonging suffering.
00:19:42.096 --> 00:19:42.759
We're actually.
00:19:42.759 --> 00:19:50.240
We're actually removing suffering as best as we can and in many cases, you know, prolonging the end of life and making it better.
00:19:50.240 --> 00:19:51.644
And so same thing with pets.
00:19:51.644 --> 00:19:59.086
Sadly, on average, when we see a pet for hospice, 50% will call us for euthanasia just two weeks later.
00:19:59.086 --> 00:20:01.371
So I want that.
00:20:01.371 --> 00:20:07.122
The reason why I get on podcasts or write a book because I want them to see their veterinarian sooner, because we can do so much stuff.
00:20:07.362 --> 00:20:08.263
Two things make me sad.
00:20:08.263 --> 00:20:11.573
One is when the turbulence happens right, so I don't like that.
00:20:11.573 --> 00:20:25.406
Number two is and no judgment by this and this is why I wrote my books, but, like when I go to the homes, I realized that so many pets are not seen by their veterinarian that year before they died and we could have done so much.
00:20:30.200 --> 00:20:35.461
And it doesn't have to be loads of money on on blood work and x-rays and stuff like that Although I do some, you know it would be great if we did, you know, but it's they.
00:20:35.461 --> 00:20:39.070
They have tile floor and they're 30, they're 70 pound.
00:20:39.070 --> 00:20:43.883
Labradors got arthritis, can't get up off the bed and they're like, and they're, and he's walking around like on ice skates.
00:20:43.883 --> 00:20:46.565
I'm like why didn't we think about yoga mats and bath mats?
00:20:46.565 --> 00:20:48.686
Oh, that's a brilliant idea.
00:20:48.686 --> 00:20:59.656
Adjusting where they eat, how they eat, where they sleep, hygiene you know, when you've got an incontinent dog or cat and they're peeing on themselves and it smells Well, we could do a sanitary shave.
00:20:59.656 --> 00:21:05.682
Let's get some beard trimmers and clean them up a little bit so it's easier to wipe them down.
00:21:05.682 --> 00:21:11.472
Let's put some baby wipes in a baby wipe warmer so it's warm to the little old girl, the potato chip cat, you know, that's got no body fat Like there's.
00:21:11.472 --> 00:21:13.501
I have a list of things that we could do.
00:21:14.022 --> 00:21:25.844
So that's what we said is that we could help, and so because families aren't going to their doctor is why I wrote my books, because I'm like all right, I gotta, I gotta write a book that talks about the ailments.
00:21:25.844 --> 00:21:29.270
So vision issues mobility issues, cognitive dysfunction.
00:21:29.270 --> 00:21:34.883
So I don't care if the mobility issues is because of osteosarcoma, neurological issue or arthritis.
00:21:34.883 --> 00:21:36.666
They still can't move around the house.
00:21:36.666 --> 00:21:40.644
So how do we set up the house to make it easier to move around?
00:21:41.287 --> 00:21:53.067
So I mean, one of the things that I was thinking about before we started recording is is it too obvious to ask the question how is doing this at home better than doing this in a veterinarian's office?
00:21:53.067 --> 00:21:53.548
And that you know.
00:21:53.548 --> 00:22:08.088
To me, obviously, there's this, the stress factor for the animal, for sure, and one of the things that I said in the teaser of this episode is that I feel like, as somebody that you know, I had my own pets way before I ever had a rescue, so I have a lot of veterinarians, let's just put it that way.
00:22:08.128 --> 00:22:08.971
Yeah, I'm sure you do.
00:22:09.540 --> 00:22:12.929
Because I'm loyal to the ones that I started with.
00:22:13.250 --> 00:22:18.859
But at the same time there's other ones that I work with directly with the rescue, and I want to put business their way and I'm loyal to them.
00:22:18.859 --> 00:22:20.563
And then I've got the horse vet that comes to the house.